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Terms Of Use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Firefly Fine Wines and Ales Ltd. relationship with you in the context of this website.

The term "Firefly Fine Wines and Ales" or "us" or "we" refers to the owner of the website. The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States.

 


 

Legal Requirements

You must be 19 years of age or older to order or receive alcoholic beverages from Firefly Fine Wines and Ales. Receipt of shipments containing alcoholic beverages requires the signature of a sober adult (a person 19 years of age or older who is not intoxicated). Wines purchased from Firefly Fine Wines and Ales are not for resale, and are for personal consumption only.

Credit Card Charges

Orders are by credit card only. We accept Visa, MasterCard, and American Express. All funds are charged in Canadian dollars.

Minimum Purchase

No minimum purchase is required. 

 


 

Ordering & Shipping Information

  • Pickup: available at both Cambie and Maple Ridge Firefly Fine Wines and Ales location.
    • As long as items are in-stock in store your order may be available for pick-up same day.  One of our sales associates will be in touch with all pick up information.
    • There are no pickup charges and no minimum required quantities.
  • Delivery: available throughout British Columbia. As long as your item is in stock in store at the time of order, you can expect your order to be delivered within 3 to 5 business days. You must be of legal drinking age to accept the delivery. Delivery is currently available on weekdays only through local delivery and with DHL out of our local areas.
  • Please Note: While we try our best to keep the e-store up to date, some items listed  are not always available in store and may need to be ordered in to complete online orders.  In these circumstances one of our sales associates will be in touch with all relevant information regarding your order and time frame of delivery.

Shipping Rates

Shipping within the lower mainland (normally to be made within 2 business days):

  • fee of $30 up to $399.99 purchase
  • fee of $50 up to $999.99 purchase
  • free over $1000 purchase

Shipping outside of the lower mainland (delivery normally to be made within 3 to 5 business days):

  • fee of $40 up to $399.99 purchase
  • fee of $60 up to $1 999.99 purchase
  • free over $2 000 pruchase

Rush shipping is also available within the lower mainland for $50/order (only available Monday through Friday).

Insurance for your order can be purchased for an additional cost from the courier. Individual quotes will be provided at the time of order.

Our prices are subject to change without notice. In the event of a difference in price shown online, the product description and display price in our store will be deemed the correct price.

Product on hand at store level is a close estimate and customers who intend to visit a Firefly Fine Wines and Ales stores for a particular item are asked to please call the store in advance to confirm the desired quantity is available.
 


 

Wine is a Delicate Commodity

Wine is a perishable commodity. Wine does not like extremes of temperature: hot humid summer and cold winter weather may adversely affect the condition of your wine during shipment. Firefly Fine Wines and Ales is not responsible for, and will not replace wine that is damaged by extreme weather conditions during shipment. When your wine order is picked up by the common carrier for delivery, responsibility for the wine becomes the responsibility of the purchaser.

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